Shipping and Exchange Policy
Delivery Timelines
Standard products are dispatched within 3–7 business days. Custom/made-to-order furniture may take 2–4 weeks depending on specifications, as noted on the product page.
Shipping Charges
Shipping charges, if applicable, are calculated at checkout based on delivery location and product size.
Shipping returns
To return your product, you should mail your product to:
- Spacivo Interiors and Furnshings,
- 1, Varakalpattu Bus Stop,
- Nellikuppam Main Road,
- Cuddalore- 607109.
- Ph -7603936714.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Delivery Areas
We currently ship across India. Serviceability for a given pincode is confirmed at checkout.
Damaged or Incorrect Items
Please inspect your order upon delivery. Report any damage or incorrect items within 48 hours to admin@spacivo.in with photos of the product and packaging.
Exchanges
Exchanges are accepted within 7 days of delivery for manufacturing defects or incorrect items shipped, subject to the product being unused and in original packaging. Custom/made-to-order items are not eligible for exchange unless defective.
Installation
Where installation is included, our team will schedule a convenient time after delivery.
For shipping or exchange queries, contact admin@spacivo.in.